Reviews

"Marci, thank you so much for the wonderful review! I'm especially grateful you recognized Betty! She truly cares about our customers and takes great pride in providing friendly, knowledgeable, and efficient service. I'm very fortunate to have her on my team! Thank you for trusting our office with your insurance needs. We truly appreciate you, Marci!"

"Lacey, thank you so much for the wonderful review and recommendation! I couldn't agree more about Theresa and Betty! They truly care about our customers and always go above and beyond to make sure everyone is well taken care of. I'm very fortunate to have them on my team! We truly appreciate your kind words and your trust in our office!"

"Alex, thank you so much for the wonderful review! I'm especially glad you recognized Betty! She does an incredible job looking out for our customers and finding ways to help them save money while making sure their insurance needs are taken care of. I'm very fortunate to have her on my team! Thank you for trusting our office with your home and auto insurance. "

"Alyssa, thank you so much for the wonderful review! It means a lot that you and your family have trusted our office for so many years. I'm especially grateful you recognized Betty and Theresa! They truly care about our customers and always go above and beyond to make everyone feel like family. I'm very fortunate to have them on my team! Thank you for your loyalty, your recommendations, and for allowing us to take care of your family's insurance needs. We truly appreciate you, Alyssa!"

"Bill, thank you so much for the awesome 5-star review! I truly appreciate your kind words and your trust in me. I take a lot of pride in making sure my customers understand their coverage and feel confident in their insurance decisions. Hearing that you plan to be a lifelong customer is one of the greatest compliments I could receive! Thank you again, Bill. We're grateful to have you as part of our State Farm family and look forward to taking care of you for many years to come!"

"Melissa, thank you so much for the 5-star review! I really appreciate you recognizing our team! Theresa and Betty do an incredible job making everyone feel welcome and well taken care of. I'm very fortunate to have them in our office! Thank you again for your kind words and for trusting us with your insurance needs. We truly appreciate you!"

"Wanetta, thank you so much for your kind words and for trusting our office for over 25 years! Your loyalty truly means a lot to us. I'm especially grateful you recognized Theresa and Betty! They are the heart of our office and genuinely care about taking great care of our customers. I'm very fortunate to have them on my team! Thank you again, Wanetta. We truly appreciate you and look forward to serving you for many more years!"

"Jeff, thank you so much for the awesome review and recommendation! We really appreciate your kind words! Theresa, Betty and I take a lot of pride in providing friendly, efficient, and personal service to everyone who calls or stops by our office. I'm especially glad you recognized Theresa! She works incredibly hard to make sure our customers are taken care of, and I'm very fortunate to have her on my team. Thank you again for trusting us with your insurance needs, Jeff! We truly appreciate your support and look forward to being here whenever you need us!"

"Megan, thank you so much for this wonderful review and for taking the time to recognize Theresa! I couldn't agree with you more! Theresa is truly an incredible part of our team, and I'm so fortunate to have her. She genuinely cares about our customers and takes great pride in making sure everyone feels comfortable, informed, and confident in their insurance decisions. Her knowledge, honesty, and willingness to go above and beyond are exactly what we strive for in our office every day!

It also means so much to hear that your mom has trusted State Farm for over 25 years! Those long-lasting relationships are what make our small-town agency so special. Thank you for your kind words, your recommendation, and most importantly, for recognizing Theresa and the outstanding job she does. I'll be sure she knows how much she's appreciated! We look forward to taking care of you and your family for many years to come!"

"Ashely,

WOW! What an incredibly thoughtful review! Thank you so much for taking the time to share this. Your kind words truly mean a lot to all of us!

I especially appreciate you recognizing Theresa and Betty. I couldn't agree with you more about these two wonderful ladies! They are the heart of our office, and I'm incredibly fortunate to have them on my team. They genuinely care about our customers, and it makes me proud to hear that they make you feel like family, even when you're just calling in to pay your bill!

I'm so glad your friend sent you our way back in 2021, and I'm grateful that you've trusted us ever since. Building lasting relationships with people like you is what makes our job so rewarding. Thank you for being part of our State Farm family, Ashley! We appreciate you more than you know and look forward to taking care of you for many years to come!

PS, I love the new Ride! "

"Justin, thank you so much for the wonderful review! We take a lot of pride in providing knowledgeable, friendly service while maintaining that small-town, personal touch. I'm especially glad you recognized Theresa! She truly cares about our customers and always goes above and beyond to help find solutions and make sure everyone is taken care of. I'm very fortunate to have her on our team! We appreciate your trust in our office and look forward to being here for all your insurance needs for many years to come. Thanks again, Justin!"

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

"Thank you so much for the wonderful review! Betty, Theresa, and I truly appreciate your kind words. We take a lot of pride in being knowledgeable, helpful, and—most importantly—treating our customers like family. We’re grateful for your trust in our team and are always here whenever you need us. Thank you for calling us #1!"

"Thank you so much for this wonderful review and for your incredible loyalty to State Farm for nearly 50 years! That kind of trust means more to us than you know.

And I couldn’t agree with you more about Theresa and Betty! I am extremely fortunate to have them on my team. They genuinely care about our customers and consistently go above and beyond to make sure people are taken care of, their questions are answered, and they feel comfortable with their insurance decisions. Their knowledge, kindness, and dedication are a huge part of what makes our office special.

Thank you for recognizing them and for continuing to trust our team with your home, cars, and insurance needs. Your recommendations to friends are one of the greatest compliments we can receive. We truly appreciate you and look forward to being here for you for many more years!"

"Thank you so much for the 5-star review! I am very fortunate to have Theresa and Betty as part of our team. They both genuinely care about our customers and work hard every day to make sure everyone who calls or walks through our door feels welcomed and well taken care of. I’m proud of the kindness, professionalism, and personal service they bring to our office. Thank you for recognizing them—it means a lot to all of us!"

"Thank you so much for this wonderful review! Your kind words truly mean a lot to me. Having known you since you were in school with my boys makes it even more special to now have the opportunity to help take care of your insurance needs.

It has been a pleasure watching you grow into the successful young woman you are today. I’m especially proud of all you’ve accomplished and of the career you’ve built as a nurse serving and caring for others.

Thank you for putting your trust in me and our team. We’ll always do our best to look out for you, make sure you’re well taken care of, and be here whenever you need us. We’re very fortunate to have customers like you, and I truly appreciate the recommendation!"

"Thank you so much for the 5-star review and, more importantly, for trusting our office for so many years! It means a lot to know that our team has been there for you whenever you’ve needed us. We’re fortunate to have such a caring and experienced team, and we truly appreciate your confidence in us and your recommendation. We look forward to continuing to take great care of you for many years to come!"

"Thank you so much for taking the time to share this wonderful review! We’re incredibly grateful that you gave our office the opportunity to help your family when you needed coverage.

And a special thank you for recognizing Theresa! She truly cares about the people we serve, and staying late to make sure your family was taken care of is a great example of the commitment she brings to our office every day.

We’re so happy to welcome you to the Dax Thomas State Farm family, and we look forward to providing you with the same level of personal service for many years to come. Thank you again for trusting Theresa and our team!"

"Thank you so much for the kind words and recommendation! We’re thrilled to hear that Theresa went above and beyond to take care of you and your family. She’s an incredible part of our team and truly cares about helping the people we serve. We really appreciate you trusting our office and look forward to being here for you and your family for years to come!"

"Thank you so much for taking the time to leave such a positive review. I’m really glad you took the time to acknowledge my team. Theresa and Betty are the BEST! I’m also glad they were able to make a stressful situation like a cracked windshield easier to handle.

We understand how busy life can be, so it means a lot to hear that we were there when you needed us.

Thank you again for your trust and support of the team at Dax Thomas State Farm—it’s truly appreciated."

"Alaina, you couldn’t have said it better! Theresa and Betty are truly AWESOME! I am so lucky to have both of them as part of our team. You have approximately 93 years of insurance experience working for you between the 3 of us. I will be sure to share your comments with Betty and Theresa! Our goal is to treat every customer interaction with exceptional customer service. It looks like the ladies have hit the mark with you on this goal. Thanks again, and do not hesitate to call should you have any questions in the future."

"Lisa, thank you so much for your trust and loyalty to our office!!l Being a customer for over 20 years makes us feel like we’re doing something right. We truly appreciate your awesome review and recommendation! I will be sure to let Betty and Theresa know they are doing an awesome job. If you have any questions regarding your insurance, you know we are just a phone call away."

"Debbie,

Thank you so much for the kind words and AWESOME Review! It is our goal to provide exceptional customer service during every customer interaction. I'm glad Betty hit the mark with you! Betty is great to deal with and is HUGE asset to me and my team. She definitely make me look good at all times. I will be sure to pass along your comments to Betty. Please feel free to contact us if you have any questions regarding your insurance and financial needs. "

"Thank you, Jessica! We are glad your son referred you to our office! We truly appreciate your kind review. We’re so happy the team at Dax Thomas’ office could help you with your policy updates and guide you through the process to combine your policies and maximize your discounts. Your recommendation means a lot to us - thank you again!
"

"Rachel,

Thank you so much for taking the time to share your experience. My heart truly goes out to you and your family. I’m so sorry for the loss of your son, Jay.

Reading your words means more than I can express—especially knowing how heavy these days are for you. We never want anyone to feel like “just a policy,” and I’m grateful that Betty, Theresa, and I were able to offer you genuine care, clarity, and support throughout the claims process.

And Rachel, I want you to know that being there in any way we could—whether in the office or at Jay’s service—was simply the least we could do. Your family’s kindness and trust will always stay with us.

Thank you again for your recommendation and for putting your faith in our team. If you ever need anything at all, or if there’s anything we can do moving forward, please don’t hesitate to reach out.

With heartfelt sympathy,
Dax Thomas (and the entire team at State Farm)"