State Farm® Insurance Agent Dax Thomas
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reagan Bennett
September 14, 2026
"I've been dealing with State Farm for about 50 years. Theresa and Betty have gone above and beyond; they are absolutely the best. Their skills are rare in today's marketplace. They have insured my home and cars for years. They have always answered questions......and they have truly led me in the right direction w all my insurance needs. They are my go-tos. Dax is truly lucky to have them aboard. Looking forward to keeping State Farm.....and I recommend them to friends. Always."
"Thank you so much for this wonderful review and for your incredible loyalty to State Farm for nearly 50 years! That kind of trust means more to us than you know.
And I couldn’t agree with you more about Theresa and Betty! I am extremely fortunate to have them on my team. They genuinely care about our customers and consistently go above and beyond to make sure people are taken care of, their questions are answered, and they feel comfortable with their insurance decisions. Their knowledge, kindness, and dedication are a huge part of what makes our office special.
Thank you for recognizing them and for continuing to trust our team with your home, cars, and insurance needs. Your recommendations to friends are one of the greatest compliments we can receive. We truly appreciate you and look forward to being here for you for many more years!"
Floyd Coddington
September 11, 2026
"When dealing with Theresa or Betty very polite and kind"
"Thank you so much for the 5-star review! I am very fortunate to have Theresa and Betty as part of our team. They both genuinely care about our customers and work hard every day to make sure everyone who calls or walks through our door feels welcomed and well taken care of. I’m proud of the kindness, professionalism, and personal service they bring to our office. Thank you for recognizing them—it means a lot to all of us!"
Kendelle Weston
September 11, 2026
"I’ve had such a great experience with this insurance company. They always take the time to look around and make sure I’m getting the best rate possible instead of just giving me the first price they find. They’re always so helpful and easy to work with.
And I have to give a huge shoutout to Dax. He is honestly the best! He always makes sure I’m taken care of and goes above and beyond to help whenever I need anything. You can tell he really cares about his customers.
I definitely recommend them to anyone looking for insurance. I wouldn’t want to go anywhere else!"
"Thank you so much for this wonderful review! Your kind words truly mean a lot to me. Having known you since you were in school with my boys makes it even more special to now have the opportunity to help take care of your insurance needs.
It has been a pleasure watching you grow into the successful young woman you are today. I’m especially proud of all you’ve accomplished and of the career you’ve built as a nurse serving and caring for others.
Thank you for putting your trust in me and our team. We’ll always do our best to look out for you, make sure you’re well taken care of, and be here whenever you need us. We’re very fortunate to have customers like you, and I truly appreciate the recommendation!"
Giraffe Lover
September 10, 2026
"I haven’t had one bad experience using Dax Thomas, State Farm. We have been with them for years. Every issue I have needed assistance with they have been there. A great couple of ladies in that office or Dax will never steer you wrong. Give them a try."
"Thank you so much for the 5-star review and, more importantly, for trusting our office for so many years! It means a lot to know that our team has been there for you whenever you’ve needed us. We’re fortunate to have such a caring and experienced team, and we truly appreciate your confidence in us and your recommendation. We look forward to continuing to take great care of you for many years to come!"
Paula Grimes
August 31, 2026
"I really have to say how grateful I am to this company, especially Theresa. My previous insurance company dropped my family’s insurance and Dax Thomas State Farm Insurance Company totally impressed me. , first off an actual person answered the phone and stayed late to insure that we were covered. If customer service is as wonderful as it was with initial call I plan on staying for many years"
"Thank you so much for taking the time to share this wonderful review! We’re incredibly grateful that you gave our office the opportunity to help your family when you needed coverage.
And a special thank you for recognizing Theresa! She truly cares about the people we serve, and staying late to make sure your family was taken care of is a great example of the commitment she brings to our office every day.
We’re so happy to welcome you to the Dax Thomas State Farm family, and we look forward to providing you with the same level of personal service for many years to come. Thank you again for trusting Theresa and our team!"
Jacquelyn
August 31, 2026
"Theresa was awesome! She went above and beyond for myself and my family. I’d very genuinely highly recommend! Thanks again!!"
"Thank you so much for the kind words and recommendation! We’re thrilled to hear that Theresa went above and beyond to take care of you and your family. She’s an incredible part of our team and truly cares about helping the people we serve. We really appreciate you trusting our office and look forward to being here for you and your family for years to come!"
Adam Cunningham
August 19, 2026
"Dax's team is incredible. They make an issue so much easier to resolve.
I got a significant crack in my windshield from one of the recent heavy storms. I'm busy and didn't have time to research glass companies, make sure they could quote the repair, and get it cleared.
His team made the calls for me while I drove home from work. From there the repair was scheduled, performed, and billed perfectly. Very minimal inconvenience for me, which I really appreciated.
Dax has a great team supporting him. That's why I support this agency."
"Thank you so much for taking the time to leave such a positive review. I’m really glad you took the time to acknowledge my team. Theresa and Betty are the BEST! I’m also glad they were able to make a stressful situation like a cracked windshield easier to handle.
We understand how busy life can be, so it means a lot to hear that we were there when you needed us.
Thank you again for your trust and support of the team at Dax Thomas State Farm—it’s truly appreciated."
Alaina White
August 14, 2026
"Theresa and Betty always take such good care of us! Any time we have questions or issues, we call and they’re so quick to respond. To boot, they’re so personable, like we’ve know each other our whole lives!"
"Alaina, you couldn’t have said it better! Theresa and Betty are truly AWESOME! I am so lucky to have both of them as part of our team. You have approximately 93 years of insurance experience working for you between the 3 of us. I will be sure to share your comments with Betty and Theresa! Our goal is to treat every customer interaction with exceptional customer service. It looks like the ladies have hit the mark with you on this goal. Thanks again, and do not hesitate to call should you have any questions in the future."
Lisa Zosky
August 14, 2026
"Has been my insurance agent for the past 20 years. Office staff is wonderful. Would highly recommend this insurance Agency."
"Lisa, thank you so much for your trust and loyalty to our office!!l Being a customer for over 20 years makes us feel like we’re doing something right. We truly appreciate your awesome review and recommendation! I will be sure to let Betty and Theresa know they are doing an awesome job. If you have any questions regarding your insurance, you know we are just a phone call away."
Debbie Akers
August 10, 2026
"I recently took home owners and vehicle insurance with Dax's office. I received really good service. Betty was really friendly, and helped me with what I needed."
"Debbie,
Thank you so much for the kind words and AWESOME Review! It is our goal to provide exceptional customer service during every customer interaction. I'm glad Betty hit the mark with you! Betty is great to deal with and is HUGE asset to me and my team. She definitely make me look good at all times. I will be sure to pass along your comments to Betty. Please feel free to contact us if you have any questions regarding your insurance and financial needs. "
Jessica Jones
August 5, 2026
"The team at Dax Thomas’ office is above and beyond! They helped us so much with our policy, many changes and assisted us in steps needed to combine policies to utilize more discounts! I cannot recommend them enough!!! Thank you again for everything!"
"Thank you, Jessica! We are glad your son referred you to our office! We truly appreciate your kind review. We’re so happy the team at Dax Thomas’ office could help you with your policy updates and guide you through the process to combine your policies and maximize your discounts. Your recommendation means a lot to us - thank you again!
"
Rex Baker
July 24, 2026
"When we first called State Farm after the unimaginable tragedy of losing our 22-year-old son, Jay, I never expected to find the level of compassion and care that we received from Dax Thomas and his entire office.
From my very first phone call, Betty and Theresa treated us with such kindness. Their voices, their patience, and the genuine concern they showed made me feel like we were not just another policyholder—we were someone they truly cared about during the hardest days of our life.
Dax has been nothing short of exceptional. He walked us through every step of the claims process, explained our policy in a way that was easy to understand, answered every question with patience, and made sure we always knew what to expect next. Beyond being knowledgeable, he was compassionate. He took the time to counsel us, listen to us, and support our family when we needed it most.
What touched us even more was that Dax took time out of his own schedule to come and pay his respects at Jay’s funeral. That simple act spoke volumes about the kind of person he is. He didn’t just take care of our insurance claim—he cared about our family.
In a time when everything felt overwhelming, Dax and his team made us feel cared for. They treated us like family, not customers.
Because of the incredible experience we’ve had, our extended family now wants Dax Thomas as their insurance agent as well. That says everything about the trust he has earned.
If you’re looking for an insurance agent who combines professionalism with genuine compassion, integrity, and a servant’s heart, I cannot recommend Dax Thomas and his team highly enough. We will never forget the kindness they showed our family."
"Rachel,
Thank you so much for taking the time to share your experience. My heart truly goes out to you and your family. I’m so sorry for the loss of your son, Jay.
Reading your words means more than I can express—especially knowing how heavy these days are for you. We never want anyone to feel like “just a policy,” and I’m grateful that Betty, Theresa, and I were able to offer you genuine care, clarity, and support throughout the claims process.
And Rachel, I want you to know that being there in any way we could—whether in the office or at Jay’s service—was simply the least we could do. Your family’s kindness and trust will always stay with us.
Thank you again for your recommendation and for putting your faith in our team. If you ever need anything at all, or if there’s anything we can do moving forward, please don’t hesitate to reach out.
With heartfelt sympathy,
Dax Thomas (and the entire team at State Farm)"
Tawnya Hardison
July 11, 2026
"I have been with Dax Thomas for years. Always honest and up front."
"Thanks so much for your trust over the years with your insurance needs and the AWESOME Review! "
Brittany Toth
July 9, 2026
"I’ve been dealing with Dax Thomas and his wonderful team for years and I highly recommend every single time. Theresa and Betty are the absolute best! So very sweet and helpful. If you’re looking for reasonable prices and all around great care, this is where to go for it!!!"
"Brittany,
Thank you so much for your continued trust in my Agency and Team over the years. It is customers like you that truly make what we do worthwhile. Thank you for giving a shout-out to the ladies. I will be sure to pass on your appreciation to them. "
Michael Miles
July 7, 2026
"Betty Fleming is a wonderful asset to Dax Thomas staff. Betty has taken care of every single item that I have communticated over the years from cars, motorcycles and childrens college renters insurance as well as my homeowners. Its nice to have someone who cares and adds a personal touch which is difficult to find today. Many thanks to Betty for a wonderful job!"
"Mike, thank you so much for your wonderful words about Betty! I’m genuinely grateful to have her on my team—I feel like I won the lottery when I got her.
Betty brings that personal touch customers are really craving these days, and while AI might help some folks, it can’t quite replace the warmth, care, and service that Betty delivers. Everyone should absolutely experience Betty’s service!
Thanks again for recognizing her—I’ll make sure she sees your comments. And I truly appreciate your trust over the years. "
Amanda Thistlethwaite
July 2, 2026
"State Farm is Awesome, I have never had any issues when paying my bill. Everyone is always so cheerful and helpful and will answer any questions that you have. I would highly recommend them for your insurance needs. Theresa and Betty are absolutely wonderful."
"Thank you so much for the AWESOME review! I’m seriously so grateful—and I love that you gave a shoutout to the team. Theresa and Betty are absolutely the best in the business, and I’m truly blessed to have them on my team.
Between the three of us, we’ve got over 90 years of insurance experience—and we’ve got you back! 💪🙂"
Damani Stafford
June 25, 2026
"I was completely new to life insurance and didn’t really understand how everything worked, but Dax made the entire process easy to understand. We had a phone call, and he took the time to walk me through every option available, explaining everything clearly and answering all of my questions. He was extremely patient, professional, and genuinely focused on helping me choose what was best for me—not just making a sale. You can tell he truly cares about his clients and wants what’s in their best interest. I would give him 10 stars if I could. Highly recommend!"
"Damani,
Thank you SO much for the awesome review—it truly made my day!
And HUGE congratulations on your recent college graduation with a degree in Criminal Justice! 🎓🔥 I’m genuinely excited to watch your career grow and unfold. You’ve always had an incredible work ethic, and that drive is exactly what’s going to open doors for you moving forward.
I have no doubt you’re going to do big things—your future success is written all over the effort you put in.
It was great meeting with you recently, and I’m really looking forward to continuing to work together and support you as you take the next steps. I care deeply about seeing you thrive, and I can’t wait to see what you accomplish next! 💯"
Brett Redshaw
June 24, 2026
"The best in the business!!!"
"Brett,
Thanks so much for the 5 start review. It was great meeting with you over the weekend. Congrats on your upcoming wedding. Looking forward to working with you and your wife going forward. "
Joel Grimes
June 17, 2026
"Always kind, prompt, professional, and extremely helpful!"
"Wow Joel, thanks for the AWESOME review!!! I am glad we are there when you need us most. "
Nathaniel Letourneau
May 19, 2026
"I had an excellent experience with Dax Thomas State Farm! Dax and the team were incredibly professional, responsive, and genuinely cared about finding the best coverage for my needs. They took the time to explain everything clearly and made the entire process simple and stress-free. It’s rare to find an insurance office that combines great customer service with real attention to detail. Highly recommend Dax Thomas State Farm to anyone looking for reliable insurance and a team that truly puts customers first!"
"Nathaniel,
Thank you SO much for the awesome review! I’m thrilled you recognized my team—Betty and Theresa are absolute rockstars! 🌟 They keep everything running smoothly in my office, with the customer always front and center.
Your trust in our team means a lot, and we truly appreciate you! "
Jennifer Thomas
May 16, 2026
"Very warm and welcoming staff. They go above and beyond to assist with all of my family’s needs."
"Jennifer,
Thanks so much for taking the time to complete a review on our office. We truly appreciate your kind words. Providing exceptional customer service is our goal on every interaction. I am so glad we have hit that mark with you and your family! "
Jayme scrip
May 12, 2026
"We've been insured by Dax for years and the service is always top notch! Dax, Betty and Theresa are always amazing! You will never find such awesome customer service anywhere else. They really take care of their customers like family."
"Thanks for the kind words, Jayme, and Awesome Review! Also, thanks for acknowledging Betty and Theresa! They are absolute Rock Stars! We truly make a great team with 90+ years of insurance experience at your service. "
bella dolfi
May 5, 2026
"Dax, Betty, & Theresa are the best around!!"
"Thanks so much, Bella! We truly appreciate the fantastic review—it means the world to us! It’s been such a joy to watch you grow from a bright youngster into a remarkable, well-respected young woman. It’s incredible to think you’re now ready to start your own family. That little girl is going to be absolutely spoiled—especially by Mam! We’re excited to continue protecting and supporting you and your family every step of the way."
Terri Vitchoff
April 13, 2026
"Dax, Teresa, and Betty are the best!
Always very helpful and knowledgeable when dealing with my insurance questions. !
Thank you so much!"
"Wowza! A sparkling 5-Star shoutout from Ms. Vitchoff? That’s like a gold medal in awesome-ville! I’m absolutely thrilled you noticed the whole crew — makes me burst with pride for my dream team! Betty and Theresa? Total rockstars, no doubt, and I’m super pumped you think so too. I’ll be sure to pass along your kind words — they’re gonna be grinning ear to ear! Rock on! 🤘"
Lisa Guesman
April 13, 2026
"Anyone Wanting A GREAT team to work with for Insurance, I Highly recommend Dax Thomas and his team. Teresa and Betty are some of the nicest ladies you can meet. They are all so professional and knowledgeable about their work. They deserve more than a 5 star rating.
Thanks,
Lisa G."
"Thanks for the 5-Star-Review Lisa! I am so glad you had a positive experience and acknowledged my team! I am super proud of my TEAM; they truly are the best! Betty and Theresa have been with me since I started as a State Farm Agent. Between the 3 of us, we now have over 90 years in the insurance industry and servicing State Farm Customers. Our number one focus is to provide exceptional customer service during every interaction. I am glad we were able to accomplish that for you!"